Beyond Monitoring Plans & Pricing
The Beyond Monitoring service is charged on a server basis on a fixed monthly charge and a variable charge per hour actually spent working on an issue on your server.
BreezeBreezeAn ideal plan for individuals, small bloggers and small startups on a tight budget. $4.95 |
SnapSnapWho said emergency support staff had to be expensive? Snap gives your small blog or startup access to emergency staff in under an hour. Guaranteed. $9.95 |
CruiseCruiseCruise is an excellent option for small companies were downtime can have a detrimental effect over earnings and company image. $14.95 |
AuraAuraEvery minute of downtime counts, and you want to have your servers taken care off as soon as possible. This plan is for you. $29.95 |
ERERDowntime on your infrastructure is not acceptable, every minute your services are not available you lose earnings and you want downtime to be taken as serious a matter as it really is. This plan is for companies who can't afford to be down at all. ER customers get two different engineers working at the same time on each CAT to make sure issues are fixed immediately. $59.95 |
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Guaranteed Response TimeGuaranteed Response TimeAbsolute maximum allowed time that can go between an issue arising in your server and a Server Protectors' engineer to start working on it. We will of course always try to get to the problem in your server as soon as possible, but the guaranteed response time provides you with certainty for a worst case scenario. Read More |
90 minutes | 1 hour | 30 minutes | 10 minutes | 5 minutes |
Estimated Time AverageEstimated Time AverageThis the average time for this plan that it takes for a Server Protectors' engineer to start working on an issue from the time we are notified by the service provider. Read More |
9 minutes | 5 minutes | 3.4 minutes | 2 minutes | 40 seconds |
Included CATsIncluded CATsCritical Alert Tasks provide the framework for Beyond Monitoring, they group alerts related to a service or server with a problem. Each plan has a different number of included CATs, meaning, how many different issues (the number of services running on a server is irrelevant) will be handled. Read More |
1 | 2 | 2 | 2 | 4 |
Additional CAT priceAdditional CAT priceWant to load more CATs into your chosen plan? This is the price per additional CAT. Read More |
$3.95 | $4.95 | $4.95 | $7.95 | $7.95 - $14.95 ER customers get two different engineers working at the same time on each CAT to make sure any issues is fixed immediately. Optionally the one-man $7.95 rate can be requested. |
CAT reportsCAT reportsIn the aftermath of an issue being resolved the engineer who handled the situation writes up a report describing the problem, detailing the actions taking and recommending future actions. |
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CAT microblogCAT microblogCommunication during an outage is critical for you, giving feedback that we are working on an issue on your server is not enough. Through CAT microblogging we communicate constantly what is going on with each issue we are working on in a twitter-way. This way we can give you early ETAs and more information. |
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| Setup Fee | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
| Monthly Fee | $4.95 | $9.95 | $14.95 | $29.95 | $59.95 |
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CATs (Critical Alert Task) are tasks triggered by a critical alert, that require urgent attention in order to recover a service in failure.
Beyond Monitoring is provided in a monthly basis, no long term contracts are required, you can cancel your account at any time.
All of our plans come with a 30 days money back guarantee. Just submit a ticket within the first 30 days for a full refund, no questions asked!
